Terms of service
Last Updated: 05-04-2025
Welcome to THE EPIC BOX, operated by Catapult Trading Company. By accessing and using www.theepicbox.in and purchasing our products, you agree to the following Terms and Conditions along with our Privacy Policy. These terms may be updated from time to time, so please check this page regularly for updates.
We reserve the right to modify or discontinue our services without prior notice. We will not be responsible if the Website is unavailable for any reason at any time.
1. Introduction
The domain www.theepicbox.com is owned and operated by Catapult Trading Company, a company registered under the applicable laws of Mumbai Region. Our registered office is at 62/70, STERLING APARTMENTS,18TH FLOOR 1805/06,SURTI MOHALLAH,VASIL KHAN MARG,MUM-08 .
2. Services
THE EPIC BOX is an online store selling a curated selection of gifts, accessories, and other items. By placing an order, you agree to pay for the selected products, and we will process and ship your order accordingly.
3. Third-Party Websites and Content
We may provide links to third-party websites (e.g., social media sharing options). These are for convenience only, and we do not control or take responsibility for any content, policies, or practices of third-party websites.
4. Accuracy of Product Information
Product images on the Website are for illustrative purposes only. While we strive for accuracy, colors and details may vary depending on display settings.
We take reasonable efforts to ensure all product details, descriptions, and prices are accurate, but errors may occur. If we find an error in a product’s price or description after you place an order, we will notify you and may cancel or modify the order accordingly.
5. Pricing & Payment
Prices on the Website are in INR and may include applicable taxes and shipping fees.
We reserve the right to change prices at any time without prior notice. However, any changes will not affect orders that have already been placed.
Payments are processed securely through third-party payment gateways. Your order will not be shipped until we receive payment confirmation.
6. Delivery
Delivery options and estimated timelines will be shown during checkout.
After placing your order, you will receive an email confirmation with estimated delivery details.
While we strive for timely delivery, we are not liable for unforeseen delays caused by logistics issues or external factors.
7. Returns & Refunds
Personalized and customized products cannot be returned or exchanged once the order has been placed.
For other products, returns and refunds are subject to our Return Policy, available on our Website.
8. Intellectual Property Rights
All content, including images, text, designs, trademarks, and logos on the Website, are the exclusive property of Catapult Trading Company. Unauthorized use or reproduction of any content is strictly prohibited.
9. Law and Jurisdiction
These terms shall be governed by and interpreted in accordance with the laws of Mumbai Region. Any disputes shall be subject to the exclusive jurisdiction of the courts at Mumbai.
10. Indemnification
You agree to indemnify and hold harmless Catapult Trading Company, its affiliates, employees, and partners from any claims, liabilities, damages, or costs resulting from your use of the Website, violation of these Terms, or infringement of intellectual property rights.
11. Violation & Termination
We reserve the right to terminate or suspend your access to the Website without prior notice if we determine that you have violated these Terms or any applicable policies.
12. Contact Us
For any questions regarding these Terms and Conditions, please contact us:
Catapult Trading Company
Email: support@theepicbox.in
Phone: +91 9833114453
Address: 62/70, STERLING APARTMENTS,18TH FLOOR 1805/06,SURTI MOHALLAH,VASIL KHAN MARG,MUM-08