Shipping policy

At The Epic Box, we aim to make your delivery experience as smooth and timely as possible. Orders will be delivered only after they are confirmed and when the customer has selected the delivery option. During checkout, customers will be required to provide accurate delivery details including address, contact number, and any other relevant information.

Deliveries will be scheduled according to the date and time slot chosen by the customer. Depending on product availability and the delivery location, the timeline can range from same-day delivery to up to 7 days.

Customers are responsible for ensuring that all delivery information provided is complete and accurate. The Epic Box will rely entirely on the details submitted via the website. Deliveries may be fulfilled by The Epic Box team, our product partners, or our trusted logistics partners.

Delivery charges may vary based on the delivery location, selected time slot, and the type of products ordered.